📄 Privacy Policy

Effective Date: January 14, 2026

MailDocAI (“we”, “us”, “our”) operates https://maildocai.com (the “Website”). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our services, including any data processing or extraction features.

1. Information We Collect

a. Personal Information You Provide

• Name, email address

• Company or organization name

• Credentials or API keys necessary for inbound email connection

• Other information you submit through forms

b. Automatically Collected Data

• IP address, device type, browser type

• Usage data (pages visited, times, logs)

• Metadata from email processing activity

2. How We Use Your Information

• We use collected data to:

  • Provide, operate, and maintain the Website and services

  • Process emails and attachments into structured data

  • Improve service features and analytics

  • Communicate with you about updates and support

  • Detect, prevent, and respond to fraud and security risks

3. Legal Bases for Processing

• We process data on the following bases:

  • Performance of a contract: to provide services you request

  • Consent: where explicitly provided

  • Legal obligations: to comply with laws

4. Sharing Your Information

• We do not sell personal data. We may share data with:

  • Trusted third-party processors performing services on our behalf (e.g., hosting and analytics providers)

  • Legal authorities as required by applicable law

5. Data Security

• We implement reasonable technical and administrative safeguards designed to protect your information.

6. Data Retention

• We retain personal data only as long as necessary for purposes described here unless otherwise required by law.

7. International Data Transfers

• Your data may be transferred to and processed in countries outside your residence where MailDocAI or our providers operate.

8. Your Rights

• Depending on your jurisdiction, you may have rights to access, correct, or delete your data.

9. Children’s Privacy

• We do not knowingly collect information from persons under 16.

10. Contact

• For privacy questions:support@maildocai.com